Automate Your Reactions

When something changes in ConnectWise (a service ticket is created, a company is updated, a contact is added), Workflows springs into action. Define rules that trigger automatically and execute complex multi-step processes in milliseconds.

With 35+ built-in actions, conditional logic, and the ability to call external APIs, you can automate almost anything in ConnectWise.

Workflows for ConnectWise
ConnectWise logo

Key Features

Real-Time Triggers

Webhooks from ConnectWise trigger workflows instantly. No polling, no delays, just immediate automation.

35+ Actions

Query ConnectWise data, create records, send notifications, call APIs, and much more.

Conditional Logic

Use our expression builder to define when workflows should run and what actions to take.

Multi-Step Workflows

Chain actions together. Use the output of one action as input for the next.

External Integrations

Make HTTP requests to any API. Send Slack messages, update CRMs, trigger external systems.

Custom Scripts

Write JavaScript/TypeScript code that runs in a secure sandbox for complex data transformations.

Common Use Cases

1

Auto-Assignment

When a service ticket is created in ConnectWise, automatically assign it to the right member based on category, priority, or customer.

2

Escalation Notifications

When a service ticket is updated to critical priority, instantly notify your team via Slack, email, or push notification.

3

Data Enrichment

When a company is created in ConnectWise, automatically look up additional information and populate custom fields.

Ready to automate your ConnectWise workflows?

Start your free trial and create your first workflow in minutes.