Bring SentinelOne Security Alerts into ConnectWise Automatically
MSPintegrations connects SentinelOne to ConnectWise, so every endpoint security alert becomes an actionable service ticket without manual intervention. Keep your service desk and security operations aligned.
Key Benefits for Your IT Operations
Real-Time Threat Tickets
SentinelOne alerts are automatically converted into ConnectWise service tickets the moment an endpoint event occurs. Your team responds to threats, not email inboxes.
Automated Security Workflows
Trigger remediation workflows in ConnectWise based on SentinelOne alerts. Assign service tickets to the right member, add notes, and close tickets when threats are resolved, all automatically.
Consistent, Accurate Records
All SentinelOne alerts are consistently captured in ConnectWise, giving you better reporting, compliance tracking, and a single source of truth across your security and IT operations.
Use Cases
Automated Incident Creation from Threats
When SentinelOne detects a threat, MSPintegrations intercepts the alert email, creates a service ticket in ConnectWise with all relevant details, and assigns it to the right member, accelerating response times.
Automated Reporting and Compliance
Every SentinelOne threat event, resolution, and endpoint status change is captured in ConnectWise, giving you accurate documentation for compliance requirements and client reporting.
Frequently Asked Questions
How does the SentinelOne-ConnectWise integration work?
SentinelOne sends email alerts for threats and endpoint events. MSPintegrations processes those emails and creates or updates ConnectWise service tickets, so your team can manage everything from one place.
Can I customize which alerts create tickets?
Yes. You can configure MSPintegrations to trigger service ticket creation only for specific threat types or severity levels, keeping your queue focused on what actually requires action.
Built for ConnectWise Users
Purpose-built for IT teams who rely on ConnectWise for managing customer relationships and support.
Designed for the SentinelOne Ecosystem
Built to integrate effortlessly with SentinelOne, handling all the edge cases so you don't have to.
Focus on What Matters
Minimize disruptions and free up your team to focus on strategic initiatives and client relationships.
Ready to automate SentinelOne with ConnectWise?
Start your free trial and see MSPintegrations in action. No credit card required.