Pricing
Choose your PSA, then choose Complete Platform for one price or pick only the trigger modules and toolkits you need.
Every subscription includes
- Access to one PSA instance
- PSA actions
- Routing and text extraction
- Execution history
Every subscription starts with access to connect one PSA instance. PSA actions, routing, text extraction, and execution history are always included. From there, choose Complete Platform for one monthly price, or build your own from trigger modules, which start your automations, and toolkits, which extend what they can do.
Enterprise
Need custom scale, controls, or more than one PSA instance?
Enterprise is available for larger teams, multi-PSA environments, and organizations that need higher capacity, audit logs, role-based permissions, sandbox access, dedicated infrastructure, or regional hosting.
- Higher concurrent automation capacity
- Audit logging and change history
- Role-based permissions and access controls
- Sandbox environment for safe testing and development
- Dedicated infrastructure or regional hosting options
- Access to multiple PSA instances
- Compliance-ready configurations and architecture review
Which trigger modules do I need?
Start with how your work arrives. Add modules as you automate more of your service desk.
- Turn customer email and monitoring alerts into correctly routed ticketsEmail Processing
- Run recurring maintenance, reporting, or cleanup work in your PSAScheduled Tasks
- Give customers and staff an intake form that creates structured ticketsForms
- React the moment a ticket, company, or contact changes in your PSAPSA Workflows
What's included where
| Capability | Email Processing | Scheduled Tasks | Forms | PSA Workflows | Developer Toolkit | AI Toolkit |
|---|---|---|---|---|---|---|
| Access to one PSA instance | Included | Included | Included | Included | Not included | Not included |
| PSA actions | Included | Included | Included | Included | Not included | Not included |
| Routing and text extraction | Included | Included | Included | Included | Not included | Not included |
| Execution history | Included | Included | Included | Included | Not included | Not included |
| Hosted and remote mailboxes | Included | Not included | Not included | Not included | Not included | Not included |
| Scheduled tasks | Not included | Included | Not included | Not included | Not included | Not included |
| Forms with public URL hosting | Not included | Not included | Included | Not included | Not included | Not included |
| Form-only actions | Not included | Not included | Included | Not included | Not included | Not included |
| PSA event listening | Not included | Not included | Not included | Included | Not included | Not included |
| Macros module | Not included | Not included | Not included | Not included | Included | Not included |
| CustomScript action | Not included | Not included | Not included | Not included | Included | Not included |
| Key/value storage | Not included | Not included | Not included | Not included | Included | Not included |
| Outbound HTTP requests | Not included | Not included | Not included | Not included | Included | Not included |
| AI data extraction | Not included | Not included | Not included | Not included | Not included | Included |
| AI prompting | Not included | Not included | Not included | Not included | Not included | Included |
The toolkit beta and usage Beta
The Developer Toolkit and AI Toolkit are in beta. During beta, CustomScript, outbound HTTP request, and AI usage is tracked but not metered. Your subscription price is the total in your estimate.
We intend to include a generous usage allotment with your subscription. We will monitor usage during beta to set the allotment from actual volume across real use cases.
Any usage charges will be announced before billing begins, so you can plan ahead.
Frequently Asked Questions
Ready to automate your service desk?
Start a free trial, or talk with us about the trigger modules and toolkits that fit your team.