Make unstructured information useful to your workflow.
Add AI steps to the automations you already configure. Extract details from incoming content, prompt AI to summarize or draft a response, and use the result in the next step.
What you can do
Extract data
Pull the details you need from an incoming email or other unstructured content.
Summarize and draft
Prompt AI to prepare a summary or draft a response for your team to use.
Choose ticket values
Have AI select appropriate ticket values based on the instructions you provide. Autotask AI Picklist Chooser is available for Autotask.
Triage an incoming request
When an email arrives, give AI your standing instructions and ask it to choose the status, priority, and queue for the upcoming ticket. Pass those choices to the ticket-creation step.
Put AI Toolkit to work
Talk with us about the automation you want to build.