Collect the request. Then put it to work.
Publish an intake form at a public URL or use one with your team. Each submission starts an automation that can validate the information, route the request, and create or update records in your PSA.
What you can do
Public and internal intake
Give customers and staff a clear way to send structured requests instead of piecing together the details from an email.
Your workflow after submission
Use the same automation actions and routing rules available to your other trigger modules.
Request revisions
Ask for corrections when a submission needs more detail before the work proceeds.
From submission to service desk
A customer submits a service request. Your form captures the right details, the automation finds the customer in your PSA, and a ticket is created with the information your team needs.
Put Forms to work
Talk with us about the automation you want to build.