Build For

MSPintegrations delivers precise routing, custom parsing, and rich content extraction for Autotask. Turn every email and monitoring alert into correctly prepared work, run reliable scheduled tasks, and react in real time to PSA events with over 100 actions.

Built for Autotask

Trusted by hundreds of MSPs for over 15 years, MSPintegrations speaks fluent Autotask. It ensures every inbound signal is correctly routed to the right customer and asset, with the exact data your technicians need, while scheduled and event-driven automation run reliably every time.

Supported Autotask Entities

Full support for the Autotask REST API

Tickets

Create, update, query

Ticket Notes

Add notes, read history

Time Entries

Create, update entries

Companies

Full CRUD support

Contacts

Full CRUD support

Assets

Installed products

Contracts

Query contracts

Resources

Query technicians

Getting Started

1

Create API User

Create an API-only user in Autotask with appropriate security level permissions.

2

Connect to MSPintegrations

Enter your API credentials in the MSPintegrations console. We'll verify the connection.

3

Configure Webhooks

For real-time workflows, register our webhook endpoint in Autotask Extensions.

4

Start Automating

Configure mailboxes, create rules, and let the automation begin.

Ready to automate Autotask?

Start your free trial and see MSPintegrations in action with your Autotask data.