Integrate everything 

with Autotask

Email2AT allows you to create fully customized inbound email workflows for Autotask.

Extract text using regular expressions and text matching. Create and update any available Autotask API entity (tickets, accounts, configuration items, contracts, billing items, etc).


Use MSPintegrations to intelligently process emails destined for Autotask

Extract Text to Accurately Associate Tickets

Extract text from any part of the email, and use that text to associate a new Autotask ticket to the correct organization, contact, asset, or contract.

Associate Multiple Emails to One Ticket

When a monitoring tool sends multiple emails over the lifecycle of a single incident, MSPintegrations will associate all the emails to a single Autotask ticket.

Build Anything You Can Imagine

If you can dream it, and if the Autotask API supports it, you can build it with MSPintegrations. Create specific workflows for specific problems.


Read what our users have to say...

"The best tool I have used working in IT since 1999"

u/Servinal // Reddit

The product works great for us! I cannot imagine managing inbound tickets without it. The ability to parse the data and get the information into the ticket the way we need it to saves us hours a month.

There is nothing not to like! Your support has been great and the product just works as advertised.

Jeff Harlan

TPM by United Systems

LOVE IT. I recommend it OFTEN on Facebook and Reddit when the question comes up. Extremely powerful on the Email2AT Advanced side.

Dustin Puryear

CEO, Puryear IT

With Email2AT, I have been able to automate more processes than with our old email parser. Email2AT gives us access to additional fields. Also, tickets get created faster due to push versus pop account checking.

Email2AT blows away what we have used in the past.

Scott Gordon

Founder, SBBS

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