Email2AT is marvelous! Exactly what we were looking for, it will save 1-1.5 hrs per day for every person in our provisioning team once we finish testing and switch it on for everyone. They're using a shared inbox with 28,000 messages in it (!) and manually selecting the emails relating to their tickets! Email2AT has enabled us to automate email imports into ticket notes. 

It was easy to set up, and quite enjoyable to learn how to get the most out of it.

I am very impressed by the rapid response to questions, and especially some bespoke (and unprompted!) development that went on to help what we were doing work better.

The product works great for us! I cannot imagine managing inbound tickets without it. The ability to parse the data and get the information into the ticket the way we need it to saves us hours a month.

There is nothing not to like! Your support has been great and the product just works as advertised.

Email2AT is great - no issues. Just gets the job done.

I like the customisability and granularity.