Bring SentinelOne Security Alerts into Autotask Automatically
MSPintegrations connects SentinelOne to Autotask, so every endpoint security alert becomes an actionable ticket without manual intervention. Keep your service desk and security operations aligned.
Key Benefits for Your IT Operations
Real-Time Threat Tickets
SentinelOne alerts are automatically converted into Autotask tickets the moment an endpoint event occurs. Your team responds to threats, not email inboxes.
Automated Security Workflows
Trigger remediation workflows in Autotask based on SentinelOne alerts. Assign tickets to the right resource, add notes, and close tickets when threats are resolved, all automatically.
Consistent, Accurate Records
All SentinelOne alerts are consistently captured in Autotask, giving you better reporting, compliance tracking, and a single source of truth across your security and IT operations.
Use Cases
Automated Incident Creation from Threats
When SentinelOne detects a threat, MSPintegrations intercepts the alert email, creates a ticket in Autotask with all relevant details, and assigns it to the right resource, accelerating response times.
Automated Reporting and Compliance
Every SentinelOne threat event, resolution, and endpoint status change is captured in Autotask, giving you accurate documentation for compliance requirements and client reporting.
Frequently Asked Questions
How does the SentinelOne-Autotask integration work?
SentinelOne sends email alerts for threats and endpoint events. MSPintegrations processes those emails and creates or updates Autotask tickets, so your team can manage everything from one place.
Can I customize which alerts create tickets?
Yes. You can configure MSPintegrations to trigger ticket creation only for specific threat types or severity levels, keeping your queue focused on what actually requires action.
Built for Autotask Users
Purpose-built for IT teams who rely on Autotask for managing customer relationships and support.
Designed for the SentinelOne Ecosystem
Built to integrate effortlessly with SentinelOne, handling all the edge cases so you don't have to.
Focus on What Matters
Minimize disruptions and free up your team to focus on strategic initiatives and client relationships.
Ready to automate SentinelOne with Autotask?
Start your free trial and see MSPintegrations in action. No credit card required.