Route Fortinet Security Alerts into Autotask Automatically
MSPintegrations bridges Fortinet's security infrastructure with Autotask, automatically converting network and security alerts into actionable tickets. Eliminate manual data entry and ensure every Fortinet event is logged and managed.
Key Benefits for Your IT Operations
Automated Alert Handling
Fortinet security alerts become Autotask tickets automatically. Save time and improve response efficiency by removing manual ticket creation from your workflow.
Accurate Data and Reporting
Rich data from Fortinet alerts is linked directly to Autotask configuration items, ensuring accurate records and comprehensive reporting across your managed network devices.
Customizable Workflows
Design workflows that auto-update, close tickets, or escalate incidents based on Fortinet alert priorities, keeping your team proactive and informed in real time.
Use Cases
Network Performance Monitoring
Fortinet alerts about traffic anomalies or performance issues automatically become Autotask tickets, ensuring all performance problems are addressed promptly and systematically.
Security Incident Management
When Fortinet detects a potential threat, MSPintegrations automatically creates a security incident ticket in Autotask, streamlining your response process and keeping records accurate.
Configuration Item Management
Fortinet alert data is used to create or update configuration item records in Autotask, keeping your client asset inventory accurate without any manual effort.
Frequently Asked Questions
How does MSPintegrations identify the right Autotask entities from Fortinet alerts?
MSPintegrations analyzes the contents of Fortinet alert emails, extracting identifiers like device serial numbers or IP addresses, and links them to the matching Autotask entities.
Can MSPintegrations handle different types of Fortinet alerts?
Yes. MSPintegrations can be configured to parse various Fortinet alert types and convert them into specific ticket actions or updates in Autotask based on your business rules.
Can I trial this integration?
Yes. Sign up for a free trial and test the full integration between Fortinet and your PSA without any commitment.
Built for Autotask Users
Purpose-built for IT teams who rely on Autotask for managing customer relationships and support.
Designed for the Fortinet Ecosystem
Built to integrate effortlessly with Fortinet, handling all the edge cases so you don't have to.
Focus on What Matters
Minimize disruptions and free up your team to focus on strategic initiatives and client relationships.
Ready to automate Fortinet with Autotask?
Start your free trial and see MSPintegrations in action. No credit card required.