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  • Category: Announcements

Announcements

Will Your Autotask Integrations Be Affected by the Autotask API Deprecation on December 31, 2021?

Autotask will deprecate their WebServices API version 1.5 effective December 31, 2021. If you ...

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Announcements

Autotask TLS v1.2

On December 22, 2016, Autotask announced an imminent change to the TSL Protocol used for ...

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Announcements

Updated URL for LiveLinks

We've made some changes to our URL structure, and they require that your LiveLinks ...

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Announcements

Update to the Configuration Item Manager

Last year, we released the Configuration Item Manager for Autotask. Hundreds of users have taken ...

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Announcements, Email2AT

Route Messages Based on Reply-To Address Instead of From Address

Several users have asked that we add the ability to route an inbound email ...

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Announcements, Email2AT

An Update to Client Portal Ticket Notes

A few months ago, we released a very cool feature which used the client ...

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Announcements

Moving a Contact… (im)Possible!

When we first started using Email2AT ourselves, it didn't take long to realize that ...

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Announcements, Email2AT

Major Enhancement to Ticket Replies via Email

Email2at is built atop the technologies provided by Autotask's WebServices API. This API allows ...

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Announcements, Scripting

Introducing the Batch Quickbooks Export Link Generator

It's 11:00 PM the night before you fly to an industry conference, and you ...

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Announcements

Configuration Item Manager Update

A few months ago, we released a proof-of-concept we called the "Configuration Item Manager". ...

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