Pricing

Email Parsing

Email Parsing & Scheduled Tasks

Enterprise

Price

$199 /mo USD

$299 /mo USD

Starting at

$1,000 /mo USD

Onboarding Fee

$0 USD

$0 USD

$2,500 - $5,000 USD

Custom Implementations

$250 - $2,500 USD
(Average)

$250 - $2,500 USD
(Average)

$250 - $2,500 USD
(Average)

Commitment

No Commitment.

Requires 30 days notice to cancel

No Commitment.

Requires 30 days notice to cancel

Annual Commitment


Uses

Uses

Email Parsing

Email Parsing & Scheduled Tasks

Enterprise

Create Autotask tickets for emails sent by customers

Create Autotask tickets for emails sent by vendors

Create Autotask tickets for emails sent by automated systems

Integrate customer ticketing systems to your Autotask using email

Associate multiple emails to a single ticket

Close a related ticket when an "online" alert is received

Associate ticket to Autotask asset based on serial number of device

Process web form submissions and associate to Autotask contact

Create ticket for voicemail notification, associated to correct Autotask contact

Automatically extend recurring services contracts

Cell

Create recurring tickets based on dynamic query criteria

Cell

Create automated followup for events in Autotask

Cell

Email Processing Features

Feature

Email Parsing

Email Parsing & Scheduled Tasks

Enterprise

Use mailboxes hosted by MSPintegrations

Create hosted domains

Create custom hosted domains

Create mailboxes with dynamic mailbox names

Connect to Microsoft Office 365

Connect to IMAP Email Service

Automatically journal emails to Autotask CRM

Use all available Autotask API calls

Process email attachments

Support & Implementation Services

Services

Email Parsing

Email Parsing & Scheduled Tasks

Enterprise

Email Support

Phone Support

Cell
Cell

Custom Implementations

Project Fee Required

Project Fee Required

Project Fee Required

Enterprise Features

Services

Email Parsing

Email Parsing & Scheduled Tasks

Enterprise

Connect to multiple Autotask databases

Cell
Cell

Dedicated Environment (segregated from other customers)

Cell
Cell

Self-Hosted Environment
(Docker-based)

Cell
Cell

Bespoke Contract, Compliance, and Legal Review

Cell
Cell

Net Terms Billing

Cell
Cell

Data Residency Requirements

Cell
Cell

Data Export

Cell
Cell

Single-Sign-On (SSO) Integration

Cell
Cell

Pricing

Pricing

Email Parsing

Email Parsing & Scheduled Tasks

Enterprise

Price

$199 /mo USD

$299 /mo USD

Starting at

$1,000 /mo USD

Onboarding Fee

$0 USD

$0 USD

$2,500 - $5,000 USD

Custom Implementations

$250 - $2,500 USD
(Average)

$250 - $2,500 USD
(Average)

$250 - $2,500 USD
(Average)

Commitment

No Commitment.

Requires 30 days notice to cancel

No Commitment.

Requires 30 days notice to cancel

Annual Commitment


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