If you have ever tried to update more than a few Autotask Configuration Items at once, you’ve likely experienced the frustration of having to open every single Configuration Item, one at a time, to update it.
The Config Item Manager allows for a bulk update of Configuration Items within Autotask. A user can easily download a Microsoft Excel spreadsheet which details all of their Autotask Configuration Items, then make any adjustments to the spreadsheet, and upload the modified spreadsheet. The tool will then update any modified Configuration Items based on the new spreadsheet.
Give it a whirl and let us know what you think!